top of page

How can we help?

Can't find your answer? Contact Us.

Managing your order

Delivery/Scheduling (not shipping)

Modifying your delivery date or time.

Can you deliver to my office, my home, or my party?

Where do we deliver? See our delivery zip codes here.

Managing my account

I want to create a Cuter account. Where do I start?

I forgot my password. How do I get a new one?

I'm locked out of my account.

Shipping, Toppers, and More

Can I place a custom order?

What ingredients do you use in your cupcakes?

Where do you ship toppers?

How are my cupcakes/toppers delivered/shipped?

How it Works

How To Order A Pack

Step 1 – Select a pack

First things first, finding the perfect pack. We craft all of our adorable packs by hand, and put cuteness at the heart of everything we do. Find your perfect pack from our currently available options here.

Step 2 – Schedule your delivery

To schedule your delivery, simply click the "schedule now" button on any of our product pages. Then follow the checkout instructions and enter the date and time for your delivery.

Step 3 – Relax and enjoy

You did your part, now let us take care of the rest. Your order will be baked fresh on the day of your delivery and delivered between the hour slot you selected. We are always on time with our cuteness, so make sure someone is home to receive it! Your happiness is super important to us, so don't hesitate to reach out. That's what makes Cuter cupcakes stress–free.

Still need help? Contact Us.

Where are you in the

Cuter process?

Learning about our Cuter brand

Ordering your Cuter pack

Waiting for your delivery

Enjoying your cupcakes

Wanting to share the love

Still can't find what you're looking for?

Don't worry. Our adorable customer service team is here to help!



(646) 671-0677




Monday - Sunday | 11am - 8pm EST

bottom of page