Shipping, Toppers, and More

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What ingredients do you use in your cupcakes?

We’re so glad you asked! At A Cuter Cupcake, we use the highest quality ingredients available to ensure that quality is never overlooked or compromised. Many places use artificial flavoring and other bad stuff, but we have consciously chosen to offer better. We are nut-free and use clean ingredients with zero artificial flavoring and zero artificial preservatives. We stand behind every ingredient that goes into our adorable packs. For a complete list of our ingredients See Here.

Are your cupcakes super sweet?

Nope! We use less sugar and better quality ingredients to help enhance the authentic flavor of the cupcake. No one likes a cupcake that’s too sweet so we made a cupcake that tastes absolutely delicious and has slightly less sugar. And did we mention… our Italian Meringue buttercream tastes like a fluffy cloud? 

Where do you ship toppers?

We currently offer Nationwide shipping for select toppers! If you purchased a topper(s), they will be delivered using express, tracked shipping from USPS. Toppers typically ship within 3-5 business days and arrive 2-3 business days later.

How are my cupcakes/toppers delivered?

If you purchased a pack(s), due to the delicate and fresh nature of our cupcakes, we hand deliver every order. Please make sure you are home at the time of the delivery that you’ve selected. For doorman buildings, we will leave it with your front desk if we are unable to reach you, or if you are not home. We are currently offering contactless delivery for all orders.

If you purchased a topper(s), they will be delivered using express, tracked shipping from USPS. Toppers typically ship within 3-5 business days and arrive 2-3 business days later. 

How long will my cupcakes stay fresh for?

We always recommend that you eat your cupcakes on the day you receive them. This allows you to enjoy them at their best and most fresh. Please keep your cupcakes (and box), out of any direct sunlight and store it in a cool, dry area (room temp is great). You may take off your handmade fondant toppers and keep them for as long as you wish, after gently wiping off any excess buttercream. 

How long will my toppers stay fresh for?

We recommend using your toppers the same day they arrive. If you are unable to do so, please store them in an airtight container, at room temperature, away from direct sunlight. *DO NOT STORE THEM IN THE FRIDGE!* 

Like all fondant, if properly stored, the toppers can last for up to 1 month. Please note the longer they are stored for, the harder and more brittle they will become. It is also possible that over time, cracks and other imperfections may form. If they do, please reach out to support@acutercupcake.com and a team member will be happy to help you troubleshoot as best we can.

When will I receive the tracking number for my shipped order?

As ​soon as your order has been packaged for shipping, you will receive a tracking number via email. 

If it has been more than 5 business days since you placed your order and you have not received any tracking details, please reach out to support@acutercupcake.com. A team member will be happy to look into the situation for you!

Do your cupcakes contain any nuts?

No. We do not use nuts in any of our products. However we use ingredients that may be processed in facilities that may handle nuts. Please don’t hesitate to reach out to us for help or ask a question!

How are your cupcakes/toppers made?

For your pack(s), each order is baked and decorated fresh and is made to order. We believe in quality you can taste, so we use the very best ingredients available. This includes organic, free-range eggs, organic King Arthur flour, Valrhona chocolate, Battenkill Creamery milk, and Plugra butter. We value transparency and giving you the best. See the complete list of our ingredients here. All of our cupcakes are freshly baked daily in small batches, hand frosted one at a time, and carefully topped with our unique fondant pieces. It takes longer, but they taste so much better!

For your topper(s), each topper is handcrafted to order. We never pre-made figures. All of the toppers are made of edible fondant and other edible ingredients (like sprinkles). If you have any questions about the ingredients we use, feel free to reach out to support@acutercupcake.com

Are your items Kosher?

Please reach out to support@acutercupcake.com to place a kosher cupcake pack.

Can I make a custom order?

Yes! We can personalize or make something entirely custom to what you’re looking for. Please contact us for more information.

Do you offer gluten-free/vegan packs?

Yes! For any modifications such as egg-less, gluten-free, or vegan, please reach out to support@acutercupcake.com and we’ll be happy to help!

Where can I buy A Cuter Cupcake products?

Exclusively online, at www.acutercupcake.com or you can email us at support@acutercupcake.com for custom orders and/or any questions you may have.

Can I sell A Cuter Cupcake products?

Unfortunately, your purchase of A Cuter Cupcake cupcakes and products is only for your personal use. By purchasing A Cuter Cupcake cupcakes and products, you agree not to resell it or distribute such cupcakes and products for any commercial purposes. We may reject or cancel an order if we have reason to believe that your order is not for your personal use.

Do you have candles?

Yes! We offer adorable, golden candles for 1.50 each. Simply email us to add them to your order.

Still can't find what you're looking for?

Don't worry. Our adorable customer service team is here to help!

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(646) 671-0677