Question 1

Where do you ship toppers?

Accepted Answer

We ship select cupcake toppers nationwide using express, tracked shipping from USPS! You can see our full selection of available cupcake toppers here. Don't see the cupcake toppers you're looking for or need something custom? Contact our Support Team. We'd be happy to check if we can accommodate your request.

Question 2

Do you offer candles?

Accepted Answer

Yes! We offer tall, gold candles that perfectly fit our cupcakes for $1.50 each. You can add candles to your order on our pack's product pages and from your cart. If you've already placed a cupcake order and need to add candles, contact our Support Team with your order number and email address.

Question 3

When will I receive the tracking number for my shipped order?

Accepted Answer

We will email you a tracking number once your order has been packaged and dropped off for shipping. If it has been more than 5 business days since you placed your order and you have not received any tracking details, contact our Support Team. We'll be happy to look into the situation for you!

Question 4

How are my cupcakes/toppers delivered?

Accepted Answer

If you purchased a cupcake pack, we hand-deliver your cupcakes on your delivery date. Please ensure someone is at the delivery address on your delivery date and at your delivery timeslot to accept your cupcakes. If your building has a front desk staff, we will leave it with your front desk if we can't reach you or you're not home. Please note we are not responsible for any damage caused to your cupcake delivery if it is left at the front desk. If you purchased cupcake toppers for nationwide shipping, they will be delivered using express, tracked shipping from USPS. Cupcake toppers typically ship within 3-5 business days and arrive 2-3 business days later.

Question 5

What ingredients do you use in your cupcakes?

Accepted Answer

You can see a complete list of our ingredients here. We stand behind every USDA organic ingredient baked into our adorable cupcake packs and believe in putting quality first always. If you have questions about a particular ingredient, have an allergy, or need help with Kosher, gluten-free, vegan, or eggless cupcakes, contact our Support Team.

Question 6

How long will my cupcakes stay fresh for?

Accepted Answer

We recommend you eat your cupcakes the day you receive your delivery to enjoy them at their best and most fresh. To store your cupcakes, please keep them in their cupcake box out of any direct sunlight in a cool, dry area (room temp is great). If you want to save your fondant cupcake toppers, gently remove them and wipe off any excess buttercream. Have a question about storage? Contact our Support Team. *DO NOT STORE YOUR CUPCAKES IN THE FRIDGE. THIS CAN CAUSE THE DECORATIONS ON TOP TO MELT*

Question 7

How long will my toppers stay fresh for?

Accepted Answer

We recommend enjoying your cupcake toppers the same day they arrive. If you can't have them the same day, store them airtight in a Tupperware, at room temperature, away from direct sunlight. *DO NOT STORE THEM IN THE FRIDGE. THIS CAN CAUSE THEM TO MELT!* Like all fondant, the toppers can last up to 1 month if properly stored. Please note they may harden or become brittle over time. It is also possible that cracks and other imperfections may form. If you have any questions, reach out to our Support Team for help :) Please note we are not responsible for any damage caused to your toppers from improper handling or storage.

Question 8

Do your cupcakes contain any nuts?

Accepted Answer

No. We do not use nuts in any of our cupcakes or fondant toppers. Some of our ingredients may be handled in facilities that may process nuts. If you or your cupcake pack recipient have an allergy, contact our Support Team so we can be extra careful with your order and double-check for any allergens.

Question 9

Do you offer gluten free cupcakes?

Accepted Answer

Yes, we do! Simply select "gluten free" on the product page to see our current selection of gluten free flavors. Need help? Email our Support Team :)

Question 10

Do you offer vegan cupcakes?

Accepted Answer

Yes, we do! Simply select "vegan" on the product page to see our current selection of vegan flavors. Need help? Email our Support Team :)

Question 11

Do you offer eggless cupcakes?

Accepted Answer

Yes, we do! Simply select "eggless" on our cupcake pack product page to see our current selection of eggless flavors. Need help? Email our Support Team :)

Question 12

Are your cupcakes Kosher?

Accepted Answer

We do offer Kosher cupcakes if you reach out ahead of time to let us know! Please contact support to place a delivery for Kosher cupcakes.

Question 13

Are your cupcakes super sweet?

Accepted Answer

No! We use less sugar and higher-quality ingredients to help enhance the flavor of our cupcakes. We make treats that you can enjoy guilt-free while satisfying that sweet craving. Oh...and did we mention that our Italian Meringue buttercream tastes like a fluffy cloud?

Question 14

How are your cupcakes/toppers made?

Accepted Answer

Our cupcake orders are baked and decorated fresh to order on your delivery date. Our fondant cupcake toppers are carefully hand-crafted to order. We make all our cupcakes and fondant toppers using only the freshest USDA organic ingredients. You can see a complete list here. If you have any questions about the ingredients we use, feel free to contact our Support Team.

Question 15

Can I make a custom  cupcakes pack?

Accepted Answer

Yes! We can personalize cupcakes or make custom cupcakes specific to what you are looking for. Click here to start a custom order!

Question 16

Where can I buy A Cuter Cupcake products?

Accepted Answer

You can order cupcakes and cupcake toppers for delivery exclusively online at www.acutercupcake.com.

Question 17

Can I sell A Cuter Cupcake products?

Accepted Answer

No. A Cuter Cupcake cupcakes and products are only for your personal use. By purchasing our cupcakes, cupcake toppers, and add-ons, you agree not to resell them or distribute them for any commercial purposes. We may reject or cancel an order if we have reason to believe that your order is not for your personal use. If you see A Cuter Cupcake products listed for sale on any third-party websites or apps, please let us know so our team can investigate.

Question 18

Can I save my toppers?

Accepted Answer

Yes! If you’d like to save your toppers as decoration, you can carefully take them off the cupcake and gently wipe any excess buttercream. They will harden over time into a mini sculpture 😊

CATEGORIES

SHIPPING & MORE

WHERE DO YOU SHIP TOPPERS?

DO YOU OFFER CANDLES?

WHEN WILL I RECEIVE THE TRACKING NUMBER FOR MY SHIPPED ORDER?

HOW ARE MY CUPCAKES/TOPPERS DELIVERED?

WHAT INGREDIENTS DO YOU USE IN YOUR CUPCAKES?

HOW LONG WILL MY CUPCAKES STAY FRESH FOR?

HOW LONG WILL MY TOPPERS STAY FRESH FOR?

DO YOUR CUPCAKES CONTAIN ANY NUTS?

DO YOU OFFER GLUTEN FREE CUPCAKES?

DO YOU OFFER VEGAN CUPCAKES?

DO YOU OFFER EGGLESS CUPCAKES?

ARE YOUR CUPCAKES KOSHER?

ARE YOUR CUPCAKES SUPER SWEET?

HOW ARE YOUR CUPCAKES/TOPPERS MADE?

CAN I MAKE A CUSTOM CUPCAKES PACK?

WHERE CAN I BUY A CUTER CUPCAKE PRODUCTS?

CAN I SELL A CUTER CUPCAKE PRODUCTS?

CAN I SAVE MY TOPPERS?

STILL CAN'T FIND WHAT YOU'RE LOOKING FOR?